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Convened by:

18-20 June 2019

Telford International Centre, UK

Michelle Bentley

Michelle Bentley

Michelle Bentley

Head of customer experience and third party, Volker Stevin Speaking On: Day 2 (21st March) Session: Working with communities: building trust & skills
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How is the flood and coast community engaging with the next generation?

Customer and Community is at the heart of everything we do as a business. Xceed training is delivered by the Head of Customer Experience to all our office, operational, and senior management team in addition to all of our subcontractors and supply chain.  The training is innovative and engaging and feedback from our clients has been excellent. Xceed gives our teams the confidence and ability to deliver our projects with the customer and community in mind throughout all aspects of construction.  We have dedicated Customer Experience Coordinators on each project who work closely with the immediate and wider community to include residents, businesses, schools and colleges etc.  Our goal is to educate the next generation in not only the everyday aspects of delivering a project safely, but also offering to educate young children in engineering and alternate future career paths that they may wish to go on and follow.

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