Contact Us Register Now

Convened by:

18-20 June 2019

Telford International Centre, UK

Michelle Bentley

Michelle Bentley

Michelle Bentley

Head of customer experience and third party, Volker Stevin Speaking On: Day 2 (21st March) Session: Working with communities: building trust & skills
Download Presentation

How is the flood and coast community engaging with the next generation?

Customer and Community is at the heart of everything we do as a business. Xceed training is delivered by the Head of Customer Experience to all our office, operational, and senior management team in addition to all of our subcontractors and supply chain.  The training is innovative and engaging and feedback from our clients has been excellent. Xceed gives our teams the confidence and ability to deliver our projects with the customer and community in mind throughout all aspects of construction.  We have dedicated Customer Experience Coordinators on each project who work closely with the immediate and wider community to include residents, businesses, schools and colleges etc.  Our goal is to educate the next generation in not only the everyday aspects of delivering a project safely, but also offering to educate young children in engineering and alternate future career paths that they may wish to go on and follow.

Back to all speakers

Flood and Coast 2018RT @WomenInFCERM: Massively excited to launch our first ever #WomeninFCERM awards on this #InternationalWomenDay!

We want to hear about th…

Flood and Coast 2018RT @markgarrattea: So, with a only few days left to get your nominations in for this years @EnvAgency Project Excellence Awards that will b…

Flood and Coast 2018RT @SWMtweet: It's only 4 months to go until this year's @floodandcoast event

We're pleased to be exhibiting across the three days, 18-20…

Flood and Coast 2018RT @markgarrattea: Great to meet with the flood digital knowledge team this week in #Warrington and talk #DigitalTransformation Brilliant w…

Flood and Coast 2018RT @markgarrattea: Brilliant meeting with a brilliant advisory group, shaping what should be a fantastic programme for #floodandcoast19. D…

Flood and Coast 2018Conference programme for #FloodandCoast19 really taking shape at yesterday’s Advisory Committee meeting #FCERM…